Kamran
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RisingSun posted twice and seemed to double down on the notion of misrepresentation. The careless (and hurtful) use of that word upset me as someone who has been waiting for almost two years and I wanted to share my thoughts and observations:
Discussing current production stats and exchanging notes with fellow Decwarians continues to be just that—estimating wait times for our stuff from time to time so we can level set our collective expectations. It was not an invitation to make assertions about the Deckerts transparency w.r.t. the waitlist or lack thereof. To come to the forum that they host and question their motivations is in extremely bad taste and demonstrates a colossal lack of tact.
Decware is not your typical Audio Corp making transistor based tech on assembly lines with access to both large corporate teams and cheap labor—nor are they answerable to investors who demand a quick profit and compel such hi-fi outfits to cut costs, often at the expense of quality. They also don’t have a Marketing Communications team ready to keep customers apprised of exact wait times.
But what they have is very hard to get right—-a family run business where most members wear multiple hats and work methodically and meticulously to produce high quality products that have touched the life of thousands and continue to sweep customers off their feet. They are fueled by their love of high fidelity audio, their passion to tinker and innovate, and to make deeply impactful products. Not for nothing, I’d rather have an engineer answer my questions vs. a slick businessman.
No—they are decidedly not a typical hi end audio co — thank goodness! We’re all better for it.
For folks on the fringes—Yes, the waitlist is long, yes it’s painful. You be the judge whether you want to weather this storm. Want to make an informed decision? Go read the reviews on this forum, setup a listening appt, or attend their annual fest- where you can evaluate multiple combinations of amps and speakers. You’ll be dazed by their hospitality and make some amazing and lifelong connections with fellow members.
Could they do better? Sure, everyone can improve and adapt. It just takes time to figure out while staying true to your ideals. But there’s a way to articulate such feedback, so it comes off as constructive vs. destructive.
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