Steve Deckert
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We are making sure it will be worth the wait. It's always been worth the wait, but now that the wait is 8 months, there is a lot of pressure to hurry. We are slowly adding process, but hurry is not one of them. That way we can be certain that now when it is more important than ever that every customer feels like it was well worth the wait because they amplifier they receive is flawless.
Today a customer called, victim of my lack of silk-screening on a UFO2, and didn't realize the layout was symmetrical so when hooking up the input cables did what would be logical and made each side match. Sadly this melted his head because only one channel worked. I knew before I got on the phone that both channels worked. And he was very pleased to find out the same as you can imagine after such a long wait : ). 5 minute phone call, problem solved. Cost Zero.
Steve
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