Tony
Seasoned Member
![* *](https://www.decware.com/yabbfiles/Templates/Forum/default/stargold.gif) ![* *](https://www.decware.com/yabbfiles/Templates/Forum/default/stargold.gif) ![* *](https://www.decware.com/yabbfiles/Templates/Forum/default/stargold.gif)
![](https://www.decware.com/yabbfiles/avatars/blank.gif)
"Life without ..music is inconceivable" A.Einsteln
Posts: 672
|
Well, I didn't expect that to happen.
After 11 months of use, one of my four CryoTone EL34 power tubes in the Torii MKIV failed. No sound.
I spoke with Don at Wathen Audiophile, who had previously helped select CryoTone tubes. He said it was unusual for one of the Cryo-treated tubes to fail after less than a year - they didn't expect that to happen. He asked me to return the tubes for investigation, which I did. Once received, he verified what I had described; all the tubes would light up, but there was no sound. One or more must have gone out. He then added, to my surprise, that he would replace the entire set with four matched power tubes at no charge and apologized for the inconvenience.
Over the past year, I have had some enjoyable discussions with Don about my amp and tubes, so I got to know him a little. It did not surprise me that he wanted me to return the tubes for further investigation. Since I thought my situation was a tube anomaly, I was willing to contribute to the cause. However, for him to replace the tubes, I didn't expect that to happen.
|