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12/22/24 at 01:41:01 




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Cerious Technologies Unresponsive - Is it Normal? (Read 403 times)
bloodlemons
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Cerious Technologies Unresponsive - Is it Normal?
10/02/24 at 04:45:30
 
I purchased three pairs of Cerious Technologies Graphene Extreme V2.0 interconnects on August 18. To date, about six weeks later, I haven't heard a peep from CT. Not an order confirmation email, not a "your order is in the queue," not a quick phone call saying that my patience will be rewarded. Nothing at all.

I haven't been sitting on my hands. Every two weeks or so I send an email or a voicemail, to no effect.

Not getting new interconnects the moment I want them is hardly an emergency, but I'm starting to get a little concerned, to the point where I'm wondering if I should file a PayPal dispute and try the used market once I'm refunded. I'd probably save money that way! But I'd rather just have the products I ordered.

Does anyone here have any insight into CT's typical build and shipping times? I would actually be totally ok with the wait if I just had some confirmation that they got my order and it'll take at least 8 weeks to ship or whatever it is.

If anyone knows anything, please fill me in. Thank you!
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Thorens TD 125 Mk II w/Reed 3P arm & Benz Micro Ebony cart; Transcriptors Skeleton w/Vestigal Arm & ZYX Ultimate Exceed Airy cart or Grado TLZ; ZP3; CSP3; ZMA; ZSB; Lightspeed Attenuator; Space Tech Labs STR 1004 & 104; Sorcer X4+; SDFBs; Graphene Sluggos in all
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Hearafter
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“In Tubes We Trust”

Posts: 187
Re: Cerious Technologies Unresponsive - Is it Normal?
Reply #1 - 10/02/24 at 07:05:27
 
Bob makes great cables and is really a one man show.  A while back I heard he was dealing with health issues impacting his business.  Don’t know if those have re-surfaced or what is going on?  Hope he is ok.
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Torii Jr V2 w/ Copper Bypass
Space-Tech Lab STR-104 Super Rectifier
Supratek Cabernet Pre
Mojo Mystique EVO B4B 21 DAC
Bricasti M5 Network Streamer
EtherRegan,clock,lps
Ohm Walsh Tall 2000
Vanguard Caldera Sub
SDFB-Graphene Slugs
Audio Envy Cables
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bloodlemons
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Posts: 335
Re: Cerious Technologies Unresponsive - Is it Normal?
Reply #2 - 10/02/24 at 15:15:40
 
OK. That makes some sense. I certainly hope he's doing well health-wise.
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Thorens TD 125 Mk II w/Reed 3P arm & Benz Micro Ebony cart; Transcriptors Skeleton w/Vestigal Arm & ZYX Ultimate Exceed Airy cart or Grado TLZ; ZP3; CSP3; ZMA; ZSB; Lightspeed Attenuator; Space Tech Labs STR 1004 & 104; Sorcer X4+; SDFBs; Graphene Sluggos in all
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Hearafter
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“In Tubes We Trust”

Posts: 187
Re: Cerious Technologies Unresponsive - Is it Normal?
Reply #3 - 10/02/24 at 20:26:47
 
Fyi-  He could just be very busy and not always timely in his responses.  Good read here:
https://forum.audiogon.com/discussions/cerious-technologies-3?highlight=Bob%2Bgr...
ost
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Torii Jr V2 w/ Copper Bypass
Space-Tech Lab STR-104 Super Rectifier
Supratek Cabernet Pre
Mojo Mystique EVO B4B 21 DAC
Bricasti M5 Network Streamer
EtherRegan,clock,lps
Ohm Walsh Tall 2000
Vanguard Caldera Sub
SDFB-Graphene Slugs
Audio Envy Cables
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bloodlemons
Seasoned Member
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Posts: 335
Re: Cerious Technologies Unresponsive - Is it Normal?
Reply #4 - 10/02/24 at 20:51:31
 
Thank you for posting that. I actually read that yesterday before posting here. I didn’t want to put Bob on blast by posting in a larger forum like Audiogon. I thought the Decware forum would be safe enough to feel it out without actually causing any sort of fuss.
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Thorens TD 125 Mk II w/Reed 3P arm & Benz Micro Ebony cart; Transcriptors Skeleton w/Vestigal Arm & ZYX Ultimate Exceed Airy cart or Grado TLZ; ZP3; CSP3; ZMA; ZSB; Lightspeed Attenuator; Space Tech Labs STR 1004 & 104; Sorcer X4+; SDFBs; Graphene Sluggos in all
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